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Top Articles
Building Knowledge Through Backchannel Chat
[2010-02-25] I can't remember the exact date when I first took part in a backchannel chat while participating in a virtual event; I guess it must have been a few years back when I first started making use of Lotus Sametime for group chats while at work, back in the early 2000s. The thing is that nowadays (Whether using IM tools, Twitter, Meeting Rooms, whatever) I just can't live without those backchannel chats, whether I'm attending a team conference call, a virtual event (Seminars, webinars, workshops, presentations, conference events, lectures, etc. etc.) or whatever else. They have remained, over the course of time, an indispensable collaborative tool I just couldn't do without.
Should You Allow Commenting To Increase Your Knowledge Assets?
[2010-02-11] WebWorkerDaily has got a very interesting and thought-provoking blog post where they are actually questioning the worthiness of having comments turned on in a blog, whether for personal or business use, given the recent happenings of very popular blogs finally deciding to turn comments off for now. That WebWorkerDaily article surely is a good read providing lots of insightful thoughts on what are some of the pros and cons of such a bold move. Well, here's my take: keep them! Turn comments on. They are worth it. And here is why.
Are We Witnessing The Future Of Knowledge Management?
[2010-01-28] And continuing further with that series of blog posts with highlights from 2009, here is another one that I thought I would share with you folks today. It's not going to be the only one touching on this specific topic, but I guess I had to start somewhere. Yes, that's right! I'm talking about some of the most amazing presentations that I have been able to attend live, or rather, get exposed to them from services like Slideshare that some of the folks I have been following for a while have been sharing across in there.
Adding Enterprise Search Technology To Your Knowledge Management
[2010-01-14] I want to share this post I did that first appeared in AppGap to make you aware of a free search tool for those in a Microsoft environment. Coveo offers enterprise search technology including their enterprise search modules and search-based applications for such functions as call centers and litigation & compliance. It has now launched a free, entry-level enterprise search solution, Coveo Expresso™ Beta. Coveo's new offering provides a basic, but robust, set of search functionality, at no cost, for up to 50 users, 1M desktop files and email items and 100,000 Intranet documents.
Improving Your Intranet Starts With The End Users' Perspective
[2009-12-29] Forrester recently released a report on What's Holding Back Your Intranet? by Tim Waters with Matthew Brown and Sara Burnes. They were kind to share a copy with me. They found that 93% of employee respondents said they use an intranet or company portal (Forrester uses the terms interchangeably) at least weekly, and more than half reported daily use.
Knowledge Management Is More Than The Technology Behind The System
[2009-12-10] This is another in a series of notes from the 2009 Enterprise Search Summit and the 2009 KM World. This is part of the Enterprise Search Summit. It is titled: Evolve From a Tactical E-Discovery Approach to Search and E-Discovery by Brian W. Hill, Senior Analyst, Forrester Research, Here is the session description.
Is Semantic Technology A Good Fit For Knowledge Management?
[2009-11-24] This is another in a series of notes from the 2009 KM World. It is titled: Is Semantic Technology Real? It is moderated by Rob Gonzalez, Platform Product Manager, Endeca Technologies and include:
Simplifying Business Processes Of Knowledge Management
[2009-11-12] There are plenty of people out there whom I continue to admire and respect a great deal over the course of the years; especially, those folks in the areas of Knowledge Management, Collaboration, Communities, Learning and Social Computing. And, certainly, plenty of others in the last couple of years, too!
Connecting Internally For Better Knowledge Management
[2009-10-29] Yesterday, at work, was one of those days where there were not enough hours in the day that would allow you to go through everything you had planned in the morning to achieve during the course of the day. Far too hectic, for sure. But this time around in a good sense.
How Social Media Is Changing Knowledge Management
[2009-10-15] I know that for a good number of years Social Computing and Knowledge Management have been walking different paths. Even more, I would probably be able to state that all along they haven't gotten on well with one other. Quite the opposite! Knowledge Management doesn't want to do anything with Social Computing, because of the chaotic, messy and unstructured sharing of knowledge and information, and how little control organisations may have over it all, specially within communities (Which are currently the major drivers of social software adoption within the business world).
Tell A Story To Define Knowledge Management
[2009-09-30] Most of the folks out there who know me, and have been following this blog for a while, have probably realised by now how much I dislike definitions, and putting labels on things, in general. Funny enough, that has been like that for quite a while, having gotten started around 2001, when I was first getting exposed to Knowledge Management (KM or Knowledge Sharing, whatever you would prefer) as time and time again I kept bumping into multiple knowledge managers wanting to define it. I am sure that would sound very familiar to plenty of people out there.
Personal Knowledge Management Tools - Can Twitter Be One?
[2009-09-17] I have been using Twitter now for over two and a half years and, all along, if you have been following some of my recent twitterings, you would know how I seem to keep having a love / hate relationship with it. It still remains one of my favourite Web 2.0 tools out there on the Internet, but I must admit that some times it drives me just nuts!
Building Knowledge Management Into Future Blogs
[2009-08-27] At a time where a good number of folks have been validly questioning the future of blogging as we know it, and perhaps venture into what that future may hold for such an important aspect of social computing as the Act of Blogging itself, both Internet and Corporate Blogging, or at a time where most of the knowledge workers out there are starting to move into social networking.
Yakabod To Offer Enterprise 2.0 Adoption Support
[2009-08-13] Yakabod has been providing knowledge management solutions since 2003, primarily for the US intelligence community to date. Their flagship product is the Yakabox™ Knowledge Network that I reviewed earlier on the AppGap (see Yakabod Provides Robust Knowledge Management with a Social Side). Like a number of enterprise 2.0 providers, they realize that many of the issues for a successful adoption of their offering are not technical and they have broadened their offerings to include adoption support. I recently spoke with Yakabod CEO Scott Ryser and Ian Bramson, Director National Intelligence Engagements about their experiences helping clients with adoption issues and the services they provide for this effort.
Applying Knowledge Management Correctly To Your Business
[2009-07-30] My fellow FastForward blogger, Paula Thornton, recently published a great post, Knowledge Must Be Applied. First she breaks down the Data-Information-Knowledge-Wisdom continuum. I agree with her that I have always had problems with it.
Bringing Semantic Technology Enhancement To Migrate Web 2.0 To Enterprise 2.0
[2009-07-16] Recently I spoke with Intrix founder, Davorin Gabrovec, about his new venture. Intrix is a spin off of Intera, a successful business web application company, where he realized through working with hundreds of small to medium sized businesses in knowledge management, collaboration, and project management, that the next evolution in business tools was bringing semantic technology to enhance the migration of Web 2.0 to enterprise 2.0.
Implementing Enterprise 2.0 In Your Knowledge Management System
[2009-06-25] Dion Hinchcliffe is leading an opening workshop on Implementing Enterprise 2.0. I have long been an admirer of his work and was pleased to see this session. The subtitle is: Exploring the Tools and Techniques of Emergent Change. Dion said the concept of emergent and social is critical. I like the fact that many stories will be offered as I agree that they offer more than "factual" information. I did this real time so apologies for typos. This is cross-posted from FastForward.
Yakabod Puts Soical Media In Their Knowledge Management System
[2009-06-11] Yakabod has been providing knowledge management solutions since 2003. It was founded in 2001 by CEO Scott Ryser and CTO Scott Williamson and first focused on web applications. I recently spoke with Scott Ryser and Chris Coleman, their EVP for Marketing. The firm is headquartered in the DC area and their main clients have been in the US Federal government's intelligence community.
Using Your Twitter Page As A Knowledge Management System
[2009-05-28] Personal knowledge management can be very useful and when it is social it can serve many purposes. Can twitter serve this function?
Implementing Social Knowledge Management
[2009-05-07] Social media technology is changing the rules of knowledge management but for any information manager charged with understanding how these new technologies integrate with content and knowledge management initiatives, the challenge remains the same.
Extreme Growth In Knowledge Management Sector Predicted
[2009-04-23] It's a well-known fact that the recession has caused certain companies to close down. Depending on the day, it can even look like entire industries are in jeopardy. Knowledge management professionals may have little to worry about, however, as at least one person thinks the niche is (in a good way) going to explode.
Social Knowlege Management Collaboration Within The Enterprise
[2009-04-09] It looks like I will keep flooding you folks this week (Perhaps just this one more time!) with interesting presentations I have bumped into, or that other people have forwarded to me as they come right along my areas of interest and focus, specially in the area of Social Computing within the Enterprise (a.k.a. Enterprise 2.0). Thus here is the last one, at least, for this week, and perhaps for the next few days as well, to give everyone out there a short break.
Knowledge Managment News Updates
[2009-03-26] The 13th annual KMWorld Conference and Exhibition will be held on November 17 - 19, 2009 at the San Jose McEnery Convention Center, in San Jose, California. The theme is Resetting the Enterprise: Focusing on People, Talent & Knowledge. Their site is up and they have issued their call for papers. The deadline is April 15.
Knowledge Management and Learning Collaborating
[2009-03-13] For a good number of years, both Knowledge Management and Learning have always been associated with one another and overlapping quite a bit.
Improving Knowledge Worker Productivity
[2009-02-26] While a theme of the enterprise 2.0 is transparency, often the maze of different platforms, repositories, and metadata structures makes finding the information you need difficult, if not impossible. I recently spoke with Josh Rosenthal, founder and CEO at iQuest, about his experience with one of the top 5 international pharma companies that was struggling with enterprise search and had found it easier to re-invent a needed compound that try to find the existing one somewhere within their terabytes of data.
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