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| Recent Articles | Bloggers Key In Corporate Knowledge Management? Bloggers could act as Subject Matter Experts internally. In that way, they could become key players in an organization's knowledge management. It's Anecdote that outlines this solution in a new white paper (pdf), which provides an alternative approach where content generated by subject matter experts (SME) creates new social networks
New Communications Forum: Day 1 From my own perspective, the first day of New Communications Forum 2005 has been an enlightening experience. As I've presented one session and led two workshops (Shel's on blogs in crisis communication, which I commented about earlier today).
TheraSTrat Announces SafeBase 2.5 Professional The theragenomics company TheraSTrat is pleased to announce the commercial availability of SafeBase 2.5 Professional. SafeBase is a patent-pending, Java-based n-tier software suite to be used as an Internet- or Intranet-accessible solution for theragenomics knowledge management.
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| 03.24.05
Bloggers Key In Corporate Knowledge Management?
By Fredrik Wacka
Bloggers could act as Subject Matter Experts internally. In that way, they could become key players in an organization's knowledge management.
It's Anecdote that outlines this solution in a new white paper (pdf), which
"...provides an alternative approach where content generated by subject matter experts (SME) creates new social networks, which in turn can provide useful pointers to content held in the 'knowledge repository'. People access the database at points recommended by the subject matter expert in context of the seeker's current need. It's a type of social indexing. While the paper takes a sales force application area, the solution is widely applicable."
Blogs, the author says
"...encourage a wider set of relationships among the salesforce and the presales team. By increasing the connections within the social network, the sales organisation becomes more agile. More avenues of investigation become available for developing solutions as a result of the extensive connections established through myriad small question-and-answer sessions among salespeople and technicians."
Thanks to Column Two.
About the Author: Fredrik Wacka is the author and founder of the popular CorporateBlogging.Info blog which is a guide to business and corporate blogging. Visit Fredrik Wacka's blog: CorporateBlogging.Info.
Knowledge Management: Are You Too Busy To Think?
By Gerry McGovern
There are certain words you need to ban the use of, and "busy" is one of them. In knowledge-driven economies, "busy" is an outdated word that reflects a manual labor approach to work. Instead of "busy" you need to use words such as "effective" and "productive".
I have spent my working life telling people how busy I am. Sometimes I'm just busy, sometimes I'm really busy, and sometimes I'm so busy I don't have time to think. But what do I really mean when I tell someone I'm busy? It's basically that I'm doing a lot of stuff. I could be busy doing it well or badly, but that's not the point; the point is that I'm busy, I'm active.
I grew up on a farm and we were very busy during the summer. I'm certain that the saying "make hay while the sun shines" comes from Ireland. The reason is that the sun doesn't often shine in Ireland, so when it does you make as much hay as you can. Of course, the cows need to be milked and other basic chores done, so the making of the hay is a very busy time.
Have you ever done an all-nighter? I know quite a few people who see that as a badge of honor. For years I at least partly judged my own success based on the number of hours I put in per week. I felt that the more hours I was able to work per week the more successful I would be. I remember being constantly tired during the dotcom era, and being surrounded by people who were also tired.
I am certain that some of the mistakes that were made during the dotcom era were made because people were too tired to think clearly. That era of frenzy is over now but that same old tired ideas are hanging on.
Working longer hours is no longer the point. Sure, the longer I stay out baling hay the more bales I will bale. However, I for one know that if I spend much longer than an hour writing, the quality severely diminishes. I need to take a break and when I come back I tend to have a freshness and clarity.
Being busy is often an excuse for not doing something you should be doing. For me it has often been an excuse for not thinking, managing, and planning properly. Working hard is no longer the route to success it once was perceived to be. In an era of outsourcing and offshoring, success definitely does require hard work, but what is way more important is smart work. Basically, all the hard work will be outsourced, with just the smart work remaining.
If you want to have a successful future, you must learn to become a better manager, both of yourself and other people. The rise in offshoring, for example, leads to a rise in the need for clear planning, and precise project management.
The world is full of busy people, but there is a definite lack of quality planners and project managers. Stop measuring yourself on how busy you are. Start measuring yourself on how effective you are.
About the Author: Gerry McGovern is a content management consultant, author and speaker. http://www.gerrymcgovern.com |