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11.01.05
Create Your Methodology Based On A Standard Framework
 By
Lucas Rodríguez Cervera
This article, the first of a series of three, gives some tips on designing and
implementing a methodology based on a standard framework such as ITIL or PMBoK.
OK. So you have decided that your organization has to improve the way in which
it works. You have chosen to implement a methodology as the best way to achieve
this goal. And now you ask yourself, where do I start?
Whatever the discipline you are trying to model (from software development to
supply chain management), it is highly probable that a standard framework exists,
that can serve as the basis for your own methodology.
What is a standard framework?
A standard framework is a set of best practices, normally expressed as a set of
repeatable processes created by an organization (a professional association, university,
public administration, etc...). These frameworks are sometimes referred to as
bodies of knowledge, methodologies, etc...
Standard frameworks cannot be applied out of the box. They are aimed at a wide
spectrum of organizations and thus cannot be detailed to a level at which they
are ready to use. In order to have an executable set of processes, a project has
to be undertaken in order to fill the gap between the framework best practices
and your methodology executable processes. This gap is filled when you have translated
the best practices into concrete procedures and policies that take into account
the characteristics of your organization and its environment.
For example, when the framework says "determine which risks might affect the project
and document their characteristics" the methodology can say "the project leader
registers all project risks in the risk list and documents its characteristics".
The methodology also provides a link to the excel spreadsheet that is used as
a template for the risk list, and a description of the project leader role in
the organization (skills needed, minimum experience, etc...)
Some of the existing frameworks that can be used as a base for a methodology are
the following:
• IT Service Management: ITIL / COBIT / MOF
• Project Management: PMBoK / PRINCE2
• Software Development: RUP /
OPEN Process Framework
• etc...
Advantages of using a standard framework
• You can take advantage of the work made by experienced professionals in
the field.
• It establishes a standard terminology, that enhances communication
both internally and externally.
• It facilitates process benchmarking,
so that you can know how well you are performing compared to other organizations.
• Software vendors create products that are compliant with the framework,
so you will be able to find software that automates your processes smoothly.
• Your employees are motivated. They learn something that adds value to them
professionally.
• Mainstream frameworks evolve over time, so you will
be able to enhance your methodology.
Which framework should
I choose?
When choosing a framework the following must be taken into account:
Read
the rest of the article.
About the Author:
Lucas Rodríguez Cervera is founder of Nevant, a company specialized in delivering
process solutions to knowledge based companies. They pioneered this concept with
metoCube. Nevant - The link between process and results http://www.nevant.com |
