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Web
2.0 - Knowledge Building
In the case of the Web 2.0 Watermill, there are primarily
four areas where technology is beginning to facilitate
a vastly improved Internet: knowledge collection, knowledge
discovery, building, and sharing.
Web
2.0: Knowledge Sharing
In the case of the Web 2.0 Watermill, there are primarily
four areas where technology is beginning to facilitate
a vastly improved Internet: knowledge collection, knowledge
discovery, building, and sharing.
Web
2.0: Knowledge Discovery
In the case of the Web 2.0 Watermill, there are primarily
four areas where technology is beginning to facilitate
a vastly improved Internet: knowledge collection, knowledge
discovery, building, and sharing.
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06.08.06
Effect
Of Organizational Culture On KM Technology
 By
Thomas James
Park, Ribiere and Schulte (2004) in their study, investigate
the key attributes of organizational culture that support more
effective application of knowledge management (KM) technologies.
Some of those technologies include decision support systems,
document management systems, groupware, business modeling systems,
messaging, search engines, workflow systems, Web-based training,
information retrieval systems, electronic publishing, intelligent
agents, knowledge-mapping tools, help-desk applications, database
management technologies, enterprise information portals, data
warehousing and data mining tools. Through analysis of field
research, this study adds to the body of knowledge and the understanding
of the relationship between organizational culture and KM. (see
Career
Change)
Organizational climate and culture scholars continue to explore
and understand the ways organizational members experience organizations.
Studies investigating causes of KM initiative failure posited
that organizational culture is the main barrier to success.
A survey of practitioners conducted by Knowledge Management
Review 2001 found two important challenges in launching KM initiatives
including ‘encouraging cultural adoption of KM' and ‘encouraging
people to share'.
It is concluded that the factor of ‘managing information' was
found not to be a significant barrier to KM initiative success.
In addition, the efficient use and acceptance of IT tools designed
to facilitate knowledge creation, capture, storage and distribution
can be constrained by organizational culture. After focusing
efforts on KM information technology applications, practitioners
realized the importance of the human dimensions of KM initiatives.
In other words, managers should not expect software to solve
knowledge integration problems. If managers are spending more
than a third of their energy and money on technology, they are
neglecting the important organizational factors including organization
cultures.
The results of the data analysis demonstrated sufficient evidence
to establish a correlation between cultural attributes and the
successful implementation of KM technology and knowledge sharing.
Before introducing a KM technology initiative, the organization
should assess, and comprehend its cultural attributes and its
KM technology profile (KMTP). The success of KM technology implementation
is mediated by human behavior. This research identifies cultural
attributes, which have moderate to high positive correlation
with the success of KM technology implementation such as sharing
information freely, working closely with others, team-oriented
work, trust, fairness, and enthusiasm.
In addition, the findings suggest that organizations successfully
implementing KM technology to share key talent and knowledge
across the organization would value team oriented work, working
closely with others, sharing information freely, and trust within
the organizational culture, but not necessarily developing friends
at work. Moreover, cultural attributes that have a negative
relationship to KMTP include attention to detail, stability,
compliance and being calm. Many organizations, which are implementing
KM strategies and technologies, are yielding tangible benefits
from knowledge sharing. The results of this research indicate
that a high return on KM technology investment in sharing knowledge
has moderate to high correlation with cultural attributes including
team-oriented work, working closely with other, sharing information
freely, trust, and supportive of employees.
The result of the research would be very helpful for organizations
making specific KM technologies investments. Besides, this research
developed a tool for assessing the success of KM technology
implementation that might be useful for the practitioners. This
tool could be further improved by a study identifying additional
patterns of behavior that could explain why organizations were,
or were not, realizing payoff from investment in KM technology
implementation.
About
the Author:
Thomas James has an interest in Career Change Management related
subjects. If you are interesting in finding out more information
on Career Changes, please visit this successful Career
Change site: http://CareerChange.SmartReviewGuide.com
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