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10.12.07
If We Live in a Knowledge Economy ... And the 2007 CIO Leadership Conference
 By
Luis Suarez
If you ask me for a particular article that I have enjoyed lately quite a bit on the subject of Enterprise 2.0, where we are with things and, most importantly, where we would be able to find lots of great input to carry on with our jobs in helping embrace social software behind the corporate firewall, that blog post would actually go to one of my good friends, Olivier Amprimo, who I met in Paris earlier on in the year, from Headshift. I know it is a long article, so you may want to stop right here, get yourself a cup of coffee, or tea, and read on, because you are going to like it, I am sure, just as much as I did. Now that you are ready, check out Behind "Enterprise 2.0" Performance: Exploitation or Exploration?.
In that particular blog post Olivier gets to detail the kind of exposure that some CIOs may have gotten already with Social Computing and Social Software and, by the looks of it, the results have not been very encouraging, which is somewhat worrying since we are talking about "decision makers". However, he gets to detail what we may have learn from such exercise:
" 1 - Social computing for the organisation, call it Enterprise 2.0 if you want to be trendy, is a reality that needs to be evangelised, despite massive information available on the wild wild web. In that perspective, Atlassian has it right while empowering Stewart Mader who does an amazing job explaining "how to grow a wiki".
2 - That corporations needs to rethink their understanding of performance and the world they evolve in, and impact their organisation from there."
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From there onwards, and this is the really interesting part of the article, Olivier gets to detail in a number of different paragraphs starting with "If we live in a knowledge economy [...]" where he provides some outstanding insights as to what needs to happen in order for businesses to continue with their adoption of social software. There is very little I can add to the entire article from here onwards, but just to give you an idea of what you will find there I am going to quote for each paragraph one sentence that I thought was just spot on and which kept me nodding as I read further. Like I said, if you are looking for an incredibly good article on Enterprise 2.0 this would be it:
So here we go. "If we live in a knowledge economy [...]":
"[...] we have to change our mind on how things are being managed. They key resource is brain juice, not muscle sweat. The key focus should be people and information flow [...] They don't understand that knowledge work cannot be limited to processes, that it is multi-faceted communication flows around processed tasks that make things work"
"[...] we have to value people in the know. [...] senior management has to pay a little more attention to how they favour innovation. Innovation is not necessarily about having big plans that improve operational processes
(exploitation)."
Continue reading this article.
About
the Author:
Luis Suarez has been working in the fields of Knowledge Management,
collaboration, communities, and learning for the past seven years, and is
heavily involved in social computing and its adoption within the enterprise.
Luis shares his insights on important KM issues of today through The Knowledge Management Blog
and ELSUA.NET, and is an active
participant in the ITtoolbox blogging
community.
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