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09.17.09

Personal Knowledge Management Tools - Can Twitter Be One?

By Luis Suarez

I have been using Twitter now for over two and a half years and, all along, if you have been following some of my recent twitterings, you would know how I seem to keep having a love / hate relationship with it. It still remains one of my favourite Web 2.0 tools out there on the Internet, but I must admit that some times it drives me just nuts!

Completely! Not sure up to what point it becomes frustration, but time and time again it amazes me that we are putting to waste such great potential with this micro-blogging / micro-sharing tool. And yet we all keep getting back to it over and over again. Why? Well, because that's where our communities hang out.

So when Bill Ives just recently questioned whether you could make use of Twitter as a Personal Knowledge Management tool I couldn't help but wonder myself whether I am using it as well as my PKM tool of choice, along with my own personal business blog and a couple of other tools. And the answer back then was a big NO! I simply couldn't consider Twitter in this area for the many various flaws that it has, specially its lack of searching capabilities beyond, roughly, a week old tweets, or its inability to allow me to keep an archive of all things I have tweeted in the past that I can access at my own convenience. And those are just a couple of issues. I am sure there are plenty more out there…

But here is the one that was starting to drive me crazy more and more by the day and the main culprit why I haven't been twittering much as of late. Most folks out there using Twitter consider it their new, and enhanced, RSS feed reader, from where they grab their daily links or feeds to keep in the know and on top of everything that's happening. I would agree that Twitter has got tremendous value in performing such task well, specially when most of those links shared are actually already validated by the folks who you follow and connect, those folks who you share a common passion with. That's just fantastic!

But, Twitter, as a brilliant dynamic feed reader, has got such a huge long term memory problem, that, unless you are constantly checking it out, you will be missing out on most of those really interesting links that folks share across. And, of course, no-one has got time for that! So I started playing with a number of options and see how they would go and tried to figure out a way to give Twitter back some of that long term memory. And I think I have finally managed to make it work. Mind you though, Twitter alone won't do the job itself. Thus here is how I am going to start using Twitter now as one of my Personal Knowledge Management tools.

Twitter as a Personal Knowledge Management Tool - Here is the how!

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For a good number of months there have been two simple actions I perform in Twitter that I have grown rather fond of all along: Retweeting and marking tweets as favourites. To me that's part of where this tool holds most of its meat, amongst a couple of other key elements (Like the usage of hash tags, for instance). So I needed to figure out a way to make those two actions a bit more permanent so that I would have a chance to search through the Archives over time and find the content I would need when I needed it.

And to such extent I have finally settled in bringing into the mix a couple of other Web 2.0 social software tools that I have found rather interesting and with a huge potential to explore further, along with starting to use both of them on a more regular basis:

Evernote: This is one of those Web 2.0 tools that is rather simple to use, as well as amazingly pervasive, yet so incredibly effective. Typically, there are dozens and dozens of use cases for it, but the one I am using for Twitter in particular is that one where every now and then I display the page of tweets I have marked as favourites and I capture a screen shot with Evernote, which I can then annotate further, synchronise back to the server and from that moment onwards I can search the text throughout that screen shot as if it were just that: plain text.

Have been playing with it for a few days now already and it seems to be working like a charm! Finally, I now have got an opportunity to search through my Favourites Archives and re-find what I need. Things are starting to take shape. Wonderful!

Continue reading this article.


About the Author:
Luis Suarez has been working in the fields of Knowledge Management, collaboration, communities, and learning for the past seven years, and is heavily involved in social computing and its adoption within the enterprise. Luis shares his insights on important KM issues of today through The Knowledge Management Blog and ELSUA.NET, and is an active participant in the ITtoolbox blogging community.
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