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11.12.09

Simplifying Business Processes Of Knowledge Management

By Luis Suarez

There are plenty of people out there whom I continue to admire and respect a great deal over the course of the years; especially, those folks in the areas of Knowledge Management, Collaboration, Communities, Learning and Social Computing. And, certainly, plenty of others in the last couple of years, too!

I am sure most of them do not know it, but through their insightful writing, their always interesting podcasts, their truly inspiring presentations at conference events, their timeless engaging, and equally fascinating, conversations when you meet them face to face, in short, through their sempiternal willingness to share with others what they know, has pretty much shaped who I am today.

They are the ones who initially talked to me about something called Knowledge Management. They were the ones who told me to get involved with it around 2000 to 2001, indicating how it is probably one of those disciplines that will be difficult to bore you at any given point in time. They were the ones who told me that there would be a number of different "comings" of KM, each of them presenting new opportunities, as well as challenges, but always worthwhile exploring. Therefore making it always worth while engaging with …

They are, in short, the group of people, who, over the years, have become, probably without them even knowing it altogether!, my KM mentors. And, for that, I would always be eternally grateful, because most of what I know originates from each and every one of them. And that's just a tiny fraction of the knowledge that I have been getting exposed to myself! Sometimes I wish I just could move fast enough to keep up with their thinking… I bet you know what I mean.

One of those folks is KM extraordinaire, and good friend, DaveSnowden. He is probably one of the KM fathers, already deeply immersed in that field way before most folks were probably even thinking about KM itself a few years back. Dave has got one of the most insightful and very thought provoking KM blogs you can find out there on the Internet blogosphere (Highly recommended to subscribed to, if you haven't done so already). One of those blogs with plenty of juicy meat to digest; in fact, one of those blogs whose many articles will shake, pretty badly, plenty of the key, and fundamental, business procedures that we have been using for decades, amongst several other key business areas.


And, every now and then, he does some stellar video appearances that are really worthwhile watching every single second of it. So, today I thought I will blog about one of those short video clips he has participated in. Be prepared to have your business world shaking a little bit. Because it will.

It all starts with a rather innocent, inoffensive title: "How to organise a children's party (Based on the nature of systems)". From there onwards, Dave asks us all to imagine what it would be like organising a party for 11-year-olds based on three basic types of systems:

"Chaotic Systems
Ordered Systems
Complex Systems"

I'm not going to say much more from there onwards. The rest is just pure genius. I will just ask you to watch through the nearly three minutes that the video lasts, and which I have shared the embedded version below:


Continue reading this article.


About the Author:
Luis Suarez has been working in the fields of Knowledge Management, collaboration, communities, and learning for the past seven years, and is heavily involved in social computing and its adoption within the enterprise. Luis shares his insights on important KM issues of today through The Knowledge Management Blog and ELSUA.NET, and is an active participant in the ITtoolbox blogging community.
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