[2005-09-27] The Process to Results Gap Many times in BPR projects the focus is put on redesign. This article is related to the common pitfall of underestimating process deployment.
[2005-09-27] Create Your Methodology Based on a Standard Framework This article, the first of a series of three, gives some tips on designing and implementing a methodology based on a standard framework such as ITIL or PMBoK.
