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[2009-12-29] Improving Your Intranet Starts With The End Users' Perspective
Forrester recently released a report on What's Holding Back Your Intranet? by Tim Waters with Matthew Brown and Sara Burnes. They were kind to share a copy with me. They found that 93% of employee respondents said they use an intranet or company portal (Forrester uses the terms interchangeably) at least weekly, and more than half reported daily use.

[2009-12-10] Knowledge Management Is More Than The Technology Behind The System
This is another in a series of notes from the 2009 Enterprise Search Summit and the 2009 KM World. This is part of the Enterprise Search Summit. It is titled: Evolve From a Tactical E-Discovery Approach to Search and E-Discovery by Brian W. Hill, Senior Analyst, Forrester Research, Here is the session description.

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