Building Knowledge Through Backchannel Chat
I can't remember the exact date when I first took part in a backchannel chat while participating in a virtual event; I guess it must have been a few years back when I first started making use of Lotus Sametime for group chats while at work, back in the early 2000s.
Are We Witnessing The Future Of Knowledge Management?
And continuing further with that series of blog posts with highlights from 2009, here is another one that I thought I would share with you folks today. It's not going to be the only one touching on this specific topic, but I guess I had to start somewhere.
Date: 2010-01-28
Adding Enterprise Search Technology To Your Knowledge Management
I want to share this post I did that first appeared in AppGap to make you aware of a free search tool for those in a Microsoft environment. Coveo offers enterprise search technology including their enterprise search modules and search-based applications for such functions as call centers and litigation & compliance.
