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Improving Your Intranet Starts With The End Users' Perspective
Forrester recently released a report on What's Holding Back Your Intranet? by Tim Waters with Matthew Brown and Sara Burnes. They were kind to share a copy with me. They found that 93% of employee respondents said they use an intranet or company portal (Forrester uses the terms interchangeably) at least weekly, and more than half reported daily use.
Date: 2009-12-29
Knowledge Management Is More Than The Technology Behind The System
This is another in a series of notes from the 2009 Enterprise Search Summit and the 2009 KM World. This is part of the Enterprise Search Summit. It is titled: Evolve From a Tactical E-Discovery Approach to Search and E-Discovery by Brian W. Hill, Senior Analyst, Forrester Research, Here is the session description.
Date: 2009-12-11
Is Semantic Technology A Good Fit For Knowledge Management?
This is another in a series of notes from the 2009 KM World. It is titled: Is Semantic Technology Real? It is moderated by Rob Gonzalez, Platform Product Manager, Endeca Technologies and include: Michael J. Cataldo, CEO, Cambridge Semantics, Daniela Barbosa, Business Development Manager, Dow Jones Client Solutions, Dow Jones & Company, Lorenzo Thione, Founder / Principal Program Manager, Powerset / Bing Microsoft, Inc. Here is the session description.
Date: 2009-11-24
Simplifying Business Processes Of Knowledge Management
There are plenty of people out there whom I continue to admire and respect a great deal over the course of the years; especially, those folks in the areas of Knowledge Management, Collaboration, Communities, Learning and Social Computing. And, certainly, plenty of others in the last couple of years, too!
Date: 2009-11-12
Connecting Internally For Better Knowledge Management
Yesterday, at work, was one of those days where there were not enough hours in the day that would allow you to go through everything you had planned in the morning to achieve during the course of the day. Far too hectic, for sure. But this time around in a good sense.
Date: 2009-10-29
How Social Media Is Changing Knowledge Management
I know that for a good number of years Social Computing and Knowledge Management have been walking different paths. Even more, I would probably be able to state that all along they haven't gotten on well with one other.
Date: 2009-10-15
Tell A Story To Define Knowledge Management
Most of the folks out there who know me, and have been following this blog for a while, have probably realised by now how much I dislike definitions, and putting labels on things, in general. Funny enough, that has been like that for quite a while, having gotten started around 2001, when I was first getting exposed to Knowledge Management (KM or Knowledge Sharing, whatever you would prefer) as time and time again I kept bumping into multiple knowledge managers wanting to define it. I am sure that would sound very familiar to plenty of people out there.
Date: 2009-09-30
Personal Knowledge Management Tools - Can Twitter Be One?
I have been using Twitter now for over two and a half years and, all along, if you have been following some of my recent twitterings, you would know how I seem to keep having a love / hate relationship with it. It still remains one of my favourite Web 2.0 tools out there on the Internet, but I must admit that some times it drives me just nuts!
Date: 2009-09-17
Building Knowledge Management Into Future Blogs
At a time where a good number of folks have been validly questioning the future of blogging as we know it, and perhaps venture into what that future may hold for such an important aspect of social computing as the Act of Blogging itself, both Internet and Corporate Blogging, or at a time where most of the knowledge workers out there are starting to move into social networking.
Date: 2009-08-27
Yakabod To Offer Enterprise 2.0 Adoption Support
Yakabox™ Knowledge Network that I reviewed earlier on the AppGap (see Yakabod Provides Robust Knowledge Management with a Social Side). Like a number of enterprise 2.0 providers, they realize that many of the issues for a successful adoption of their offering are not technical and they have broadened their offerings to include adoption support.
Date: 2009-08-13
Applying Knowledge Management Correctly To Your Business
My fellow FastForward blogger, Paula Thornton, recently published a great post, Knowledge Must Be Applied. First she breaks down the Data-Information-Knowledge-Wisdom continuum. I agree with her that I have always had problems with it.
Date: 2009-07-30
Bringing Semantic Technology Enhancement To Migrate Web 2.0 To Enterprise 2.0
Recently I spoke with Intrix founder, Davorin Gabrovec, about his new venture. Intrix is a spin off of Intera, a successful business web application company, where he realized through working with hundreds of small to medium sized businesses in knowledge management, collaboration, and project management, that the next evolution in business tools was bringing semantic technology to enhance the migration of Web 2.0 to enterprise 2.0.
Date: 2009-07-16
Implementing Enterprise 2.0 In Your Knowledge Management System
Dion Hinchcliffe is leading an opening workshop on Implementing Enterprise 2.0. I have long been an admirer of his work and was pleased to see this session. The subtitle is: Exploring the Tools and Techniques of Emergent Change. Dion said the concept of emergent and social is critical.
Date: 2009-06-25
Yakabod Puts Soical Media In Their Knowledge Management System
Yakabod has been providing knowledge management solutions since 2003. It was founded in 2001 by CEO Scott Ryser and CTO Scott Williamson and first focused on web applications. I recently spoke with Scott Ryser and Chris Coleman, their EVP for Marketing. The firm is headquartered in the DC area and their main clients have been in the US Federal government's intelligence community.
Date: 2009-06-11
Using Your Twitter Page As A Knowledge Management System
Personal knowledge management can be very useful and when it is social it can serve many purposes. Can twitter serve this function? Here is an interesting post from Andre Yee at eBizQ, Is Twitter's Growth Sustainable?
Date: 2009-05-28
Implementing Social Knowledge Management
Social media technology is changing the rules of knowledge management but for any information manager charged with understanding how these new technologies integrate with content and knowledge management initiatives, the challenge remains the same.
Date: 2009-05-07
Do It All With This Web Site Software
More than just software: In addition to a thriving online developer community, Ektron can provide support, training, development, hosting and much, much more
Date: 2009-04-14
Knowledge Management And Learning Collaborating
For a good number of years, both Knowledge Management and Learning have always been associated with one another and overlapping quite a bit. Plenty of organisations are eventually using terms like Learning & Knowledge to refer to that process of knowledge sharing and collaborating; and, in a way, with the emergence of social software within the corporate environment, I am sure we will be seeing both disciplines come together even more!
Date: 2009-03-13
Improving Knowledge Worker Productivity
While a theme of the enterprise 2.0 is transparency, often the maze of different platforms, repositories, and metadata structures makes finding the information you need difficult, if not impossible. I recently spoke with Josh Rosenthal, founder and CEO at iQuest, about his experience with one of the top 5 international pharma companies that was struggling with enterprise search and had found it easier to re-invent a needed compound that try to find the existing one somewhere within their terabytes of data.
Date: 2009-02-26
Advice From Thought Leaders In Knowledge Management
I thought I would share with you another presentation which I am sure you are going to enjoy quite a bit. In fact, I am sure it is going to make you think twice about things, especially if you have got an Information Management or Knowledge Management backgrounds.
Date: 2009-02-05
New Knowledge Management Web-Service: Knowledge Plaza
Knowledge Plaza is a new Web-based platform for enterprise search, social bookmarking, knowledge management, information brokerage and expert identification. It was developed by the Belgium based firm, Whatever. I recently spoke with Olivier Verbeke, CEO at Whatever and COO Antoine Perdaens.
Date: 2009-01-15
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